There are many reasons as to why deliveries are unsuccessful or delayed, which can bring about a lot of inconvenience and unhappiness. By understanding what some of these common delivery issues are, can help to eliminate unsuccessful deliveries, as well as mitigate inconvenience, unhappiness and even improve customer’s satisfaction and experience. 1. Wrong/ Inaccurate Delivery […]
At XDel, we believe that our service is as good as the impression left behind by our delivery ambassadors when they perform their delivery jobs. And we are thankful that with regular training, motivation and encouragements, our ground crew have helped us built a good reputation of delivering on time and with a smile, despite […]
As Singapore celebrates its bicentennial anniversary since Sir Thomas Stamford Raffles discovered the little red dot, XDel looks into the history of courier services and how the local delivery industry have evolved. The First Courier Ever… The origins of the word “courier” comes from the Latin word “currere” which means “to run”. The first documented […]
Being a courier messenger is not for the faint-hearted. Be it rain or shine, congested traffic or not, courier messages have to brave these challenges and more daily to navigate their ways to deliver successfully and on time. Therefore, at XDel Singapore, we want to give our delivery ambassadors cum warriors, the recognition that they […]
In two recently released reports by intelligence houses Reports and Data, and Zion Market Research, the global supplement markets will reach above USD 200 Billion in the next 3-5 years. According to the current analysis of Reports and Data, the industry is valued at USD 124.8 Billion in 2018 and is expected to reach USD […]
In Part I of “Have Questions Regarding Last Mile Fulfilment or Delivery Needs?”, we covered some concerns of local courier and delivery services like how to provide customers with the flexibility on deciding when delivery should take place; how sender can track and trace the progress of a delivery job; and the use of technology […]
Identity fraud is the use of an individual’s personal information by another individual, without his consent, to carry out a crime or to perpetrate a wrongdoing or trick that individual or a third person. Most identity frauds are done within the context of financial benefit, such as accessing the victim’s credit card, bank or loan […]