Having delivered over 4,000,000 documents and parcels in Singapore, and out of Singapore for nearly three decades, XDel Singapore is one of Singapore’s most established courier and last mile fulfilment service provider.
We might not call ourselves delivery experts but we definitely understand deliveries and the evolving delivery needs. Thus, we make it our task to ‘Delivering Simplicity’.
In this 2-part series, we answer some of the questions you might have regarding last mile fulfilment and delivery needs, on how XDel can help.
How can I give my customers the FREEDOM to decide when delivery should take place?
Having deliver documents and parcels in Singapore for nearly three decades, XDel Singapore is one of Singapore’s most established courier and last mile fulfilment service provider. We might not call ourselves delivery experts but we definitely understand deliveries and the evolving delivery needs. And we make it our task to ‘Delivering Simplicity’.
In PwC’s Global Consumer Insights Survey 2018 , 22,480 shoppers worldwide were asked about their shipping preferences for shopping done online. 41% of shoppers surveyed, were willing to pay a charge for same day delivery, while 24% were willing to pay premium for specific 1-2 hour delivery time of their choice.
XDel Singapore offers e-merchants a whole suite of delivery solutions, from warehousing to pick-n-pack to delivering the merchandise to your customers. E-merchants can decide whether to cover shipping cost or partial shipping cost, as well as offer their customers the freedom to choose where and when they want the delivery, which is just a D.I.Y mouse-click away.
Be it next day delivery, same day delivery or delivery in 2 hours, XDel Singapore is able to work alongside you to complete your customer’s shopping experience online.
Speak to us and find out how we can customize shipping options that fit your business budget today.
How can I have Visibility and Trackability on my customers’ deliveries?
Gain control of your customers’ delivery shipments and reduce disputes on lost shipment with XDelTrack, a business tool which gives you visibility and trackability on every shipment sent.
With XDelTrack, you will be able to know when the shipment leaves our headquarters and when it reaches your customers safely. View and download information like proof of delivery, digital acknowledgement, consignment notes etc
Enjoy a greater piece of mind knowing that lost shipment will be a thing of the past!
How can I improve customer experience through Efficiency, Security & Technology?
Free your time for having to wait on the phone for a customer-service agent to take down your delivery order, especially during peak hours. Putting in your delivery orders to XDel can be as easy as ABC and also more efficient, with XDelOnline – an online portal that allows you to have multiple users, choose the type of delivery service you require, and even make payment instantly.
Besides an online portal, we can also work with you on how to automate delivery orders coming through XDel, using cutting-edge technology, which can be customised. Data are encrypted to ensure utmost cyber security. Worried about your customers’ personal data falling into the wrong hands? Fret not as XDel masked away personal information once the delivery is successful.
For delivery jobs which require more safety measures, e.g. delivery of private and confidential documents or verification of intended recipients, XDel offers a myriad of solutions to address security issues.
MORE Questions regarding Last Mile Fulfilment or Delivery Needs?
XDel Singapore will be participating at LMF Asia 2019 – the region’s largest retail fulfilment event which brings together retailers, e-Commerce, parcel and logistics companies worldwide to connect, explore business opportunities, discover latest innovations, and collaborate for success in the changing landscape of cross-border e-Commerce in Asia.
LMF Asia 2019 is taking place at Singapore Expo (Hall 1), on 27th and 28th March 2019, 10am – 6pm daily. Register for your FREE trade visitor pass at https://www.lmfasia.com/registration/ and come visit us at booth J28 and ask us any questions that you might have regarding last mile fulfilment or your delivery needs.