XDel - Providing You With Tools To Make Life A Little Easier

To provide you with greater convenience, we have developed a range of innovative tools and services to give you, our customer, the XDel Edge - an edge over all others!

These tools empowers you with greater freedom and flexibility.

 XDelOnline

The core service is named XDelOnline. It allows you to book delivery jobs and view numerous reports and statistics. In fact, some may say it's better than having a real-life customer service officer attending to you, as you can do everything online and at your own pace. Now that's freedom!

 XDelTrack

Want to check on the status of your deliveries? Simple, there's XDelTrack, an Internet Explorer Toolbar plug-in. It allows you to search and retrieve your delivery jobs, without having to visit our website.

 Virtual Customer Service (VCS)

With VCS, you have a personal, direct line to our customer service officers. This innovative service allows you to have a conversation with our customer service officers right on your browser window - with no additional software required! This service is currently only available to our customers, but it will be made available to the public for general enquiries in the near future.

 E-Mail Notification

Be informed of the completion and status of your consignments. This handy system provides you with timely information to put your mind at ease or take immediate service recovery actions, if any.

 SMS Alerts

Receive alerts upon completion or incidents instantly! With SMS alerts, you are in the loop even if you are out of the office!

 Digital Archiving

All physical consignment notes are scanned and filed in our computer system, allowing for instant, on-demand retrieval by our customers.

Take a closer look at the following tools at your service.

XDelOnline, your very own personal customer service.		XDelTrack enables you to track your shipments with just a click of a button.
Talk to our friendly customer service officer 'LIVE' using Virtual Customer Service.		Receive notification of delivery progress or incidents.
Request and/or receive delivery alerts with your mobile phone		Access digital copies of the completed consignment notes or delivery orders.